Privacy Policy

At Rain or Shine Heating, Plumbing and Air Conditioning, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you share with us through our website, forms, or communication channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, and physical address provided through contact forms, service requests, or email communication.
  • Technical Information: Browser type, IP address, device type, and pages visited on our website (collected automatically for analytics and performance purposes).
  • Service Details: Information you provide about your HVAC, plumbing, or related service needs when requesting a quote or booking an appointment.

2. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and service requests.
  • Provide quotes, schedule appointments, and deliver services.
  • Improve our website experience and service quality.
  • Send service reminders, updates, or promotional offers (only if you’ve opted in).
  • Maintain internal records for business operations.

3. How We Protect Your Information

Your privacy is important to us. We use secure servers, encryption tools, and administrative safeguards to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of data transmission over the Internet is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We may share information only in the following cases:

  • With trusted service providers who assist in operating our business (for example, email or hosting services).
  • When required by law or to comply with legal obligations.
  • To protect the safety, rights, or property of our business, customers, or the public.

5. Cookies and Tracking Technologies

Our website may use cookies or analytics tools (like Google Analytics) to understand visitor behavior and improve site performance. You can disable cookies in your browser settings, but doing so may limit some features of our website.

6. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites. We encourage you to read their privacy policies before sharing any information.

7. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your information.
  • Opt out of promotional emails at any time by contacting us directly.

To make a privacy-related request, please reach out using the contact information below.

8. Children’s Privacy

Our services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

Rain or Shine Heating, Plumbing and Air Conditioning
???? Phone: +1 (951) 813-0737
✉️ Email: rainorshinephac@live.com